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covid-19 update

COVID-19 UPDATES FROM NIVEL

COVID-19 Update from Nivel


Valued Dealer,

First and foremost, we would like to thank you for being a Nivel Dealer. We value the opportunity to partner with you and your business.

We wanted to provide you with an update on our company’s actions related to the COVID-19 pandemic. Our priority is the safety and wellness of our employees. We are also committed to ensuring our customers can order from our website and call center with minimal disruptions. Here is the latest information as of today:

Nivel Employees, Sales and Customer Support:

Nivel has implemented a voluntary remote work policy as well as social distancing arrangements onsite for all employees. Our Sales and Service teams are still onsite to offer the support you have come to expect from Nivel. Our website (nivelparts.com) is fully operational and available to take orders 24/7.

Distribution and Facilities:

Yesterday, the Governor of Pennsylvania mandated closure of all non-life sustaining businesses until further notice. Effective today, our Camp Hill, PA distribution facility is open with limited staff. Our Jacksonville, FL and Phoenix, AZ facilities will remain open at this time. Orders slated to ship from the Camp Hill location may now be shipped from one of these alternate distribution centers. We ask that you remain patient as you may experience minor shipping delays as a result of this change.

We will continue to provide updates via email and our social media platforms as the situation evolves. We hope that you and your families stay safe during this challenging and uncertain time.

Sincerely,

The Nivel Team