PRIVACY POLICY

Our Commitment To Your Privacy

We appreciate the trust you place in Nivel, and are committed to respecting your privacy and the security of your personal information. Our privacy policy describes the information we collect and how we use it.

Information We Collect

We request information from you (including name, address, telephone number, email address and credit card information, if necessary) when you:

  • Place an order from our sales representatives or our website
  • Return an item or make an exchange
  • Request a catalog
  • Subscribe to our weekly email newsletter
  • Enter a contest or sweepstakes
  • Participate in a promotional event

We also gather information about how visitors navigate through our website by using data gathered with "cookies" and/or other online tools such as "pixel tags".

To take advantage of the full shopping experience at NivelParts.com your web browser must be enabled to accept cookies. These are small bits of information that are stored on your computer’s hard drive. Nivel does not use cookies to store or collect your personal information.

Since offerings and technologies change, we reserve the right to change, modify, add or remove portions of the Privacy Policy at any time without prior notice. Please periodically review our Privacy Policy for changes.

Using Information We Collect

At Nivel, we want to fulfill your orders exactly as you've requested and provide you with the best possible overall shopping experience. In order to do this, we collect information that allows us to:

  • Process and track your order
  • Provide the services you request
  • Contact you about the status of an order
  • Respond to your customer service inquiries or requests
  • Send you catalogs or other marketing communications
  • Identify your product and service preferences
  • Customize our communications to you
  • Provide information concerning product recalls or products you have purchased
  • Find and stock the products you want
  • Improve our merchandise selection and customer service

We will not share your personal information unless we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required to prevent harm or injury (such as product recalls, fraud, claims or other liability) or to comply with valid legal processes (subpoenas, warrants) or as required by law.