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shipping delays


Shipping Delays

Valued Dealer,

First and foremost, we would like to thank you for being a Nivel Dealer. We value the opportunity to partner with you and your business.

We are committed to taking the necessary steps to provide you with the parts and accessories you need in a timely manner. We will be clear on item availability and estimated times of arrival. All shipping carriers are estimating record number of shipping delays due to the increased demand brought on by COVID-19. This has directly affected our inventory supply and have faced constraints on some of our parts and accessories. We are diligently working with our top suppliers/brands to increase inventory at our distribution centers to ensure we meet your demands. If you have any concerns, please contact your representative or our customer service team.

Latest Updates

  • • Expect longer transit times through at least mid/late January.
  • • The UPS Service Guarantee is suspended for all shipments from any origin to any destination. Learn More
  • •  UPS Ground have expanded their operation to 7 days a week in most areas.
  • • Latest updates from UPS are here.


The Nivel Team